Help Center
Frequently Asked Questions
Everything you need to know about The Sideline, our products, and community.
What is The Sideline?
The Sideline is your ultimate sports destination combining exclusive apparel, spicy hot takes, and an engaged community of 100,000+ fans. We offer sports merchandise, daily news coverage, live scores, and interactive games.
How does shipping work?
We offer fast shipping on all orders. Most orders are processed within 1-2 business days and delivered within 5-7 business days. Free shipping is available on orders over $50.
What is your return policy?
We accept returns within 30 days of purchase for unworn, unwashed items with original tags. Contact our support team to initiate a return. Full refund will be issued once the item is received.
How do I participate in The Clicker Challenge?
Visit the Clicker Challenge page, select your favorite team, and start clicking to earn points. Compete with fans nationwide for daily prizes and bragging rights. The leaderboard resets daily at midnight CST.
Do you offer custom designs or team-specific merchandise?
Yes! We offer merchandise for major college football teams, NFL teams, and NBA teams. Check our shop regularly as we add new designs and limited edition items frequently.
How often do you publish new hot takes and news articles?
We publish daily hot takes and analysis covering CFB, NFL, and NBA. Our editorial team provides spicy opinions, rivalry breakdowns, and game predictions to keep the conversation heated.
Can I submit my own hot take or content idea?
We love hearing from our community. Use our Submit Idea page to share your hot takes, content suggestions, or feedback. The best ideas may be featured in our news coverage.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and Apple Pay through our secure Stripe checkout.
Still have questions?
Reach out and we'll get back to you.